Terms of service

Zyntiva – Terms of Service

Company: Zyntiva Ltd (UK Registered Company)

1. Introduction

Welcome to Zyntiva! These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from [https://www.zyntiva.com/], you agree to be bound by these Terms. If you do not agree, you must stop using our services immediately.

2. Eligibility

  • To purchase from Zyntiva, you must:
  • Be at least 18 years old (or the legal age of majority in your country).
  • Provide accurate, complete, and current information when placing an order.
  • Have the legal right to use the payment method you choose.

3. Products & Descriptions

We aim to provide accurate product descriptions, images, and pricing. However:

  • Slight variations in color, size, or design may occur due to manufacturing processes or screen settings.
  • Zyntiva is not responsible for minor differences that do not affect product functionality.

4. Pricing & Payments

  • All prices are listed in [GBP/USD – choose currency] unless stated otherwise.
  • We reserve the right to change prices without prior notice.
  • You are responsible for any customs duties, taxes, or import fees in your country.

5. Shipping & Delivery

  • We offer worldwide shipping from our suppliers (including China).
  • Estimated delivery times are stated in our Shipping Policy and may vary due to customs delays, holidays, or unforeseen events.
  • We are not responsible for delivery delays outside our control.

6. Returns & Refunds

Our Return & Refund Policy applies to all purchases.

  • Returns are accepted only under the conditions outlined in our policy.
  • Shipping fees are generally non-refundable, except for cases of faulty or incorrect items.

7. Order Cancellations

  • You may cancel your order within 24 hours of purchase.
  • After this period, your order may already be processed or shipped and cannot be cancelled.

8. Limitation of Liability

To the maximum extent permitted by law:

  • Zyntiva shall not be liable for indirect, incidental, or consequential damages.
  • Our total liability for any claim shall not exceed the amount you paid for the product in question.
  • We do not guarantee uninterrupted, error-free, or secure access to our website.

9. Intellectual Property

  • All content on our website — including text, images, logos, and designs — is the property of Zyntiva Ltd and protected by copyright laws.
  • You may not copy, distribute, or use our materials without written permission.

10. Prohibited Activities

You agree not to:

  • Use our site for fraudulent or illegal purposes.
  • Disrupt the operation of our website.
  • Post false reviews or misleading information.

11. Governing Law

These Terms shall be governed by and interpreted under the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the UK courts.

12. Changes to These Terms

We reserve the right to update these Terms at any time.
Changes will be posted on this page with the updated Effective Date.

13. Contact Us

For any questions regarding these Terms, contact us:
📧 support@zyntiva.com
📍 Zyntiva Ltd 

Unit 4, Storm 12 Plaza Shopping Centre, 54 St Mary's Rd, Southampton, United Kingdom, SO14 0BH