Shipping policy

Zyntiva – Shipping Policy

Effective Date: 10-AUG-24
Company: Zyntiva Ltd (UK Registered Company)

• Worldwide Shipping – We ship to most countries from our global suppliers, including China.
• Processing Time – Orders are processed within 2–5 business days.
• Delivery Time – Estimated delivery is 8–10 business days, depending on your location. Delays may occur due to customs, weather, or holidays.
• Tracking – You will receive a tracking number by email once your order is shipped.
• Customs & Import Fees – Customers are responsible for any customs duties, taxes, or fees in their country.
• Lost or Delayed Packages – If your order does not arrive within the stated time, contact us at shop@zyntiva.com. We will investigate and arrange a replacement or refund if confirmed lost.